Most companies can site situations when their IT and computer network support has been less than spectacular. Network Systems has seen many examples of equipment failures and ultimately the customer is unable to work. Getting expert support may sound simple, but in reality often the support you might pay for can be far less than what you thought it would be and all at a time when you can ill afford to learn that aspect of your current support company.
Our managing director Anthony Mckenzie has client accounts for support going back in to the early 90's. Indeed the company's history of quality support is because of his insistence of offering really good support to clients; its a belief that has kept NSL moving forward for years. We take IT support extremely seriously.
NSL maintenance agreements are simple, effective and cost effective. We offer two types of agreement as follows:
Sometimes a one year agreement is what a customer needs, but if you renew it anually then the price will increase with the age of the equipment typically as other support companies do. However, of you take out a four year maintenance agreement for your IT systems we fix the price on that equipment for the whole four years - and that can save typically up to 40% of cost compared to other suppliers.
We are used to offering support on most brands of hardware and software (if required) and have extensive experience with many systems including HP, Dell, Microsoft, Sage and other solutions.